Terms of Service

By accessing or using Attriq.io ("the Service"), operated by Attriq ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Attriq. We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes via email or a prominent notice on the Service. Continued use of the Service after the effective date of changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service before the changes take effect.

Attriq.io is a software-as-a-service (SaaS) platform that provides link tracking, click attribution, conversion tracking, and analytics for influencer marketing campaigns. The Service includes:

• Link generation and redirect tracking
• Click and conversion analytics dashboards
• AI-powered URL safety scanning
• Click fraud detection
• Webhook integrations for conversion reporting
• JavaScript tracking snippets
• Subscription billing and plan management

The Service is provided on an "as available" basis. Features, functionality, and pricing may change at any time. We do not guarantee any specific uptime, response time, or service level unless explicitly stated in a separate written agreement.

You are responsible for:

• Maintaining the confidentiality of your account credentials and API keys
• All activities that occur under your account
• Ensuring that your use of the Service complies with all applicable laws and regulations
• The accuracy of information you provide, including creator details and conversion data
• Obtaining all necessary consents from end users whose data may be processed through the Service
• Notifying us immediately of any unauthorized use of your account

You must be at least 18 years old to use the Service. You must provide accurate and complete registration information. One person or legal entity may not maintain more than one free account.

You agree NOT to use the Service to:

• Track, redirect, or promote any illegal content, products, or services
• Distribute malware, phishing pages, or fraudulent content through tracking links
• Artificially inflate click counts, conversions, or other metrics
• Engage in click fraud, bot traffic generation, or any form of metric manipulation
• Violate any applicable data protection or privacy laws (including GDPR, CCPA, or equivalent)
• Collect, store, or process personal data of minors
• Interfere with or disrupt the Service, servers, or networks
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or redistribute the Service without our written consent
• Use the Service in any manner that could damage, disable, or impair the Service
• Exceed reasonable API usage limits or engage in abusive request patterns
• Use the Service to compete with Attriq or to build a substantially similar product
• Scrape, crawl, or spider any part of the Service

We reserve the right to suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated any of these prohibited uses. No refund will be issued for accounts terminated due to violations.

No SLA: Unless you have a separate written Service Level Agreement with Attriq, the Service is provided without any uptime guarantee. We aim for high availability but do not guarantee uninterrupted access.

Maintenance: We may perform scheduled or emergency maintenance at any time. We will endeavor to provide advance notice for scheduled maintenance but are not obligated to do so.

Support: Support is provided via email on a best-effort basis. Response times are not guaranteed. Priority support is available on certain paid plans as described on our pricing page.

API Rate Limits: We may impose rate limits on API endpoints to ensure fair usage. Exceeding rate limits may result in temporary throttling or suspension of API access.

Subscription Plans: The Service offers tiered subscription plans (Starter, Growth, Agency) billed monthly in advance. Plan features and pricing are described on our pricing page and may change with 30 days' notice.

Payment Processing: Payments are processed by Stripe, Inc. By subscribing to a paid plan, you also agree to Stripe's Terms of Service. We do not store your credit card details — all payment information is handled directly by Stripe.

Refund Policy: All fees are non-refundable except as required by applicable law. If you cancel your subscription, you will retain access to paid features until the end of your current billing period. No prorated refunds are issued for partial months.

Failed Payments: If payment fails, we may suspend your account after a 7-day grace period. You remain responsible for all charges incurred during the billing period.

Price Changes: We reserve the right to change pricing with 30 days' notice. Price changes will take effect at the start of your next billing cycle after the notice period.

Taxes: All prices are exclusive of applicable taxes. You are responsible for paying any taxes, duties, or levies imposed by your jurisdiction.

Free Tiers and Trials: Free trial periods or free tiers, if offered, may be subject to additional terms and may be modified or discontinued at any time without notice.

Our processing of personal data is governed by our Privacy Policy. By using the Service, you acknowledge and agree to our data processing practices.

Data Controller vs. Processor: With respect to your end users' data (click data, conversion data), you are the Data Controller and Attriq acts as a Data Processor. You are responsible for ensuring lawful collection and processing of end-user data, including obtaining any required consents. With respect to your account data, Attriq is the Data Controller.

Key data practices:

• IP addresses are hashed immediately using SHA-256 and never stored in plain text
• Click data (user agent, referer, timestamps) is collected for analytics and fraud detection
• Conversion data (order IDs, revenue amounts) is stored as provided by you via webhooks
• We do not use third-party cookies or tracking pixels
• We do not sell personal data to third parties

You are responsible for ensuring that your use of the Service, including the placement of tracking snippets on your website, complies with all applicable privacy laws and that you have obtained all necessary consents from your end users.

Data Processing Agreement: If you require a Data Processing Agreement (DPA) for GDPR compliance, contact us at support@attriq.io.

The Service includes AI-powered features such as URL safety scanning (scam/phishing detection) and click fraud analysis. These features are powered by third-party AI models and heuristic algorithms.

YOU ACKNOWLEDGE AND AGREE THAT:

• AI features are provided as decision-support tools only and should not be relied upon as the sole basis for business, legal, or security decisions
• AI outputs may contain false positives (flagging safe content as dangerous) or false negatives (failing to detect actual threats)
• We make no warranty regarding the accuracy, completeness, or reliability of AI-generated results
• You are solely responsible for independently verifying AI outputs before taking action
• We are not liable for any damages arising from reliance on AI-generated results, including but not limited to missed fraud detection, incorrect safety scores, or wrongful blocking of legitimate content
• AI models and their outputs may change without notice as underlying models are updated

NO GUARANTEE OF ACCURACY: While we strive to provide accurate click tracking, conversion attribution, and analytics, we do not guarantee the accuracy, completeness, or timeliness of any data, metrics, or reports generated by the Service.

Factors that may affect accuracy include but are not limited to:

• Ad blockers, privacy extensions, or browser settings that block tracking scripts
• VPN usage, proxy servers, or network configurations that alter request data
• Bot traffic that evades fraud detection
• Delayed or missing webhook deliveries from third-party platforms
• Clock skew between systems
• Browser localStorage being cleared by the end user
• Multiple devices or browsers used by the same end user

You acknowledge that attribution data is inherently imperfect and agree not to hold Attriq liable for business decisions made based on analytics data provided by the Service. Revenue figures, ROAS calculations, and conversion counts are provided for informational purposes only and should not be treated as audited financial data.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate or reliable
• AI-powered features will identify all threats or produce zero false positives
• The Service will meet your specific requirements
• Any errors in the Service will be corrected
• The Service will be compatible with any particular hardware, software, or network configuration

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our liability is limited to the maximum extent permitted by applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ATTRIQ, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities
• Cost of procurement of substitute services
• Damages arising from unauthorized access to or alteration of your data
• Damages arising from click fraud, bot traffic, or inaccurate attribution
• Damages arising from reliance on AI-generated safety scores or fraud analysis
• Damages arising from third-party payment processing failures (Stripe)
• Damages arising from service interruptions, downtime, or data loss
• Any damages exceeding the greater of (a) the total amount paid by you to Attriq in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100)

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Attriq and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party rights, including intellectual property or privacy rights
• Any content, data, or links you create, share, or process through the Service
• Any claims by your end users, customers, or creators related to your use of the Service
• Your failure to obtain necessary consents for data processing
• Any tax obligations arising from your use of the Service
• Chargebacks, payment disputes, or fraudulent transactions processed through your account

The Service, including all software, designs, text, graphics, logos, icons, and other content, is the exclusive property of Attriq and is protected by copyright, trademark, and other intellectual property laws.

• You may not copy, modify, distribute, sell, or lease any part of the Service
• You may not use our trademarks, logos, or brand elements without prior written consent
• You retain ownership of all data you submit to the Service
• You grant us a limited, non-exclusive, worldwide license to process your data solely to provide the Service
• We may use aggregated, anonymized data derived from your use of the Service for product improvement, benchmarking, and marketing purposes

If you believe that content on the Service infringes your copyright, please send a DMCA takedown notice to support@attriq.io with: (a) a description of the copyrighted work, (b) the URL of the infringing content, (c) your contact information, and (d) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner.

Either party may terminate this agreement at any time. You may cancel your account through the dashboard or by contacting us at support@attriq.io. We may suspend or terminate your account if:

• You violate these Terms
• Your account is used for prohibited purposes
• Payment is not received after the grace period
• We are required to do so by law
• Your account has been inactive for more than 12 consecutive months
• We discontinue the Service (with 90 days' notice)

Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination. After 30 days, we may permanently delete your data. Sections 8, 9, 10, 11, 12, 13, 15, and 16 survive termination.

Effect on Subscriptions: If you cancel a paid subscription, you retain access to paid features until the end of your current billing period. No refunds are issued for the remaining period.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation for a period of at least 30 days. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in English.

CLASS ACTION WAIVER: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to a jury trial and to participate in a class action lawsuit or class-wide arbitration.

SMALL CLAIMS EXCEPTION: Either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

By creating an account, you consent to receive electronic communications from us, including:

• Account-related emails (verification, password reset, security alerts)
• Service notifications (maintenance windows, feature updates)
• Billing communications (invoices, payment confirmations, failed payment notices)
• Legal notices (Terms updates, Privacy Policy changes)

These electronic communications satisfy any legal requirement that such communications be in writing. You may not opt out of transactional or legal communications while maintaining an active account.

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Attriq and supersede all prior agreements.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction, including in connection with a merger, acquisition, or sale of assets.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, government actions, internet/telecommunications failures, or third-party service outages (including Stripe, Supabase, or cloud providers).
• Export Compliance: You agree to comply with all applicable export and import laws and regulations. You may not use the Service in any country subject to U.S. trade sanctions.
• No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.
• Independent Contractors: The relationship between you and Attriq is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Headings: Section headings are for convenience only and do not affect interpretation.
• Survival: Any provisions that by their nature should survive termination will survive, including but not limited to ownership, warranty disclaimers, indemnification, and limitations of liability.